PT. ECART SERVICES
INDONESIA
PLAZA AGRO lt. 8
& 9
Jl. H. R. Rasuna Said
Kav. X-2 No.1
Jakarta Selatan
12950,
DKI Jakarta
November 5th,
2016
Dear Ms. Aditya
Oktaviani
Thank you for
taking the time to communicate to us why our product did not meet your expectations.
We have every desire to address your needs and provide the best solution
available to resolve your assue as soon as possible.
We will be
contact with you in the coming days to make our best attempt in regaining your
confidence in our company. In addition, we will further evaluate how we can
prevent this problem from occurring again in the future.
Please accept
our sincerest apology for any trouble or inconvenience we have caused you. Again,
we highly appreciate your feedback as it will assist us in becoming better at
what we do. As with any business like ours, the greatest advertising we can
have is word of mouth from satisfied customer. It is our goal to retain you as
satisfied customer and will hope to serve you again in the future.
Yours Faithfully,
Kenneth Graha
Sales Manager
PT. ECART
SERVICES INDONESIA
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